I have been trying to reach out to someone who can help me with a situation I had on Wednesday April 28,2010. My children and I came home from work and school to find that our water was shut off. I thought that perhaps something had gone on and that was the reason there was no water. I checked all my faucets and nothing came out.When I called the Water Revenue Bureau for it was after hours but it was an emergency. My children are 13 years old and require treaments for asthma as well as a humidifier to help with breathing which we need water to fill the bowl.The representative said that he could not see anything wrong and would dispatch for water to be restored. As I opened my front door there was a yellow shut off notice that service was terminated due to failure to satisfy oustanding balance of $350 6723 N 17th Street, my address is 6723 N Bouvier Street. I called back to the Water Bureau and I was told that after they confirm the information I had given , they put an urgent message to restore my water and they showed up around 1:00am in the morning. This was humiliating and should not have happened. There should be something in place that service people are able to verify the address to be serviced instead of just disconnecting at random. What happens to the person(s) who shut-off my water?